Showing posts with label NBCU. Show all posts
Showing posts with label NBCU. Show all posts

January 11, 2008

CES 2008 - Big themes

When my flight from Las Vegas touched JFK airport late last night, in addition to being over-exhausted, I realized that this was my first CES ever when I did not hit the tables at all. Main reason being NBC Universal's big debut presence at the show (more on that later).

I thought CES 2008 was less about unveiling disruptive new technologies and path-breaking announcements, and more about moving closer to the long-promised vision of convergence and connected digital home. The big themes for me were:
  1. IP-connected CE: Internet connectivity was everywhere, especially on TVs. Sony was the first to launch an IP-connected TV last year at CES (new Bravia TV line), along with its content partnership with AOL Video. This year, all major TV manufacturers came out with connected TVs. Announced content partnerships involved access to Web videos within a walled garden and providing users daily-use information (e.g., weather, stock quotes, etc) that can be overlayed on top of the regular broadcast video.
    • Following the ongoing demise of the walled-garden model on the Web, connected TVs will also open up in the long run. TV OEMs will however have to first ensure that they have a solution for the problems open Web brings (spyware, viruses, etc). Consumers are not going to tolerate any deviation from their current, no-hassle TV experience (switch on your remote, and enjoy the content). It was therefore good to see that Sharp announced AQUOS Advantage service with their IP connected AQUOS TVs. The service allows Sharp reps to connect to your TV remotely and perform diagnostics, help with trouble shooting, provide product information, FAQs, etc.
    • Connected TVs threaten the traditional MSO distribution model by providing a bypass solution. This can be significant, given cable companies have had issues working together with CE manufacturers, and have made frustratingly slow progress on OCAP standards, the cable card solution and in providing greater interactivity on set-top boxes.

  2. Location-based services: GPS integration is getting ubiquitous (TVs, phones, cars, sneakers, dog-belts, etc.). This is going to fuel location-based services and new business models as mass adoption of GPS enabled CE takes root. Commoditization of map data is going to further accelerate this trend. We saw some activity leading up to the CES. Nokia's $8B acquisition of the map data provider Navteq late last year will enable Nokia to develop and launch end-to-end solutions in-house. Tele Atlas, the other big data provider for digital mapping services, is being pursued by TomTom in a potential $4.2B acquisition. These multi-billion dollar valuations are not justified by either company's current financials (Navteq is modestly profitable while Tele Atlas is losing money), but rather indicate bullishness about these long-promised LBS services finally seeing the light of the day.

  3. Ease-of-use, high-design driving consumer adoption: Cumbersome/complicated, out-of-the-box experience for new consumer technologies prevents adoption beyond the tech-savvy, early adopters. The CE industry has been infamous for failing to solve this problem. This CES, however, I saw major improvements in designs and ease-of-use with several products that were launched in previous years. This is a natural evolution in the product life cycle. It indicates staying power of these products, and will spur adoption to a point where installed base could soon cross the threshold limit necessary to launch new services for a sizable market on top of these products .
    • Wireless connectivity & media transfer (Bluetooth & IR) is playing a key part in driving simplicity and ease-of-use. From home theater systems with wireless connection between all components including speakers to wireless media transfer between different boxes in the home, many products shipped this year will prominently leverage wireless connectivity.

  4. Innovation in storage: Talk about stretching the boundaries - innovation in storage has resulted in dropping prices, portability, shrinking sizes, and ever-increasing capacities. This has driven consumer expectations about how, where and when they consume their content, and enabled new business models and distribution avenues. The issue of video DRM, however, may hinder the progress, and is still searching for an elegant answer.
Now a word about NBCU's presence at the show this year. CES 2008 marks the first CES ever when a major media company made its debut on the floor of the show that is mainly known for new gadgets and technologies. The NBCU booth featured a full TV-production studio along with display of its over 300 brands and wide content variety. NBCU became the first official broadcaster of CES, covering the show live from its booth studio. NBCU also presented live reports from the convention floor by Brian Williams, Maria Bartiromo, Al Roker from the "Today Show", "Access Hollywood," Telemundo, several NBC station affiliates, CNBC Power Lunch and NBC Sports.

NBCU also held its internal leadership council meeting during the CES, attended by over 100 top global executives. Given everyone's presence, we ended up having several internal meetings as well. One of the main reasons why this CES became so taxing for me.

Learning about the evolution of consumer electronics and how users are/will be consuming content is key for any content company in the digital age. I welcome the transformation of CES over the past few years beyond consumer electronics to also cover the content that is required to experience these new gadgets. Several CES keynote speakers over the past three years have been from media companies (Google, Yahoo, CBS, Disney, etc) - none of these companies make any consumer electronics that CES has historically celebrated.

Engadget provides a good tour of NBCU's booth. You can also learn more about it on NBCU's dedicated site and blog for CES 2008.

August 8, 2007

Is Web Video a Threat to TV? - WSJ Discussion

The Wall Street Journal recently organized an online discussion between Steven Starr, co-founder and chairman of Revver, and I. The subject was: "Is Web Video a Threat to TV?"

Below is the link and the text:

http://online.wsj.com/article/SB118530221391976425.html

Text:

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The Internet has made it possible for anyone with a video camera to become a filmmaker or YouTube star. But can independent creators make a living off Web video? And will this army of amateurs pose a threat to traditional broadcasters and studios?

Several video-sharing sites, including Revver and Metacafe, are trying to translate Web fame into dollars by sharing advertising revenue with contributors. Even YouTube has adopted a similar program. Traditional broadcasters, meanwhile, are taking steps to capture online viewers (and ad dollars). NBC, for example, is adding social networking features to its flagship site and will debut "Coastal Dreams," a Web-only soap opera, in October.

The Wall Street Journal Online invited Sab Kanaujia, vice president for digital product strategy at NBC Universal, to discuss the future of TV on the Web with Steven Starr, co-founder and chairman of Revver. Their exchange, carried out over email, is below.

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Sab Kanaujia begins: Can independent creators make a living with Web video? I don't think they can in the short term. Current business models online are not attractive enough to make a living or leave your other day job. The CPMs [cost per one thousand ad impressions] paid by online distributors for independent content are not very high compared with those for professionally produced, long-form content, so it requires a lot of views to translate into a decent amount of money. Low CPMs also indicate the appetite of advertisers at this point for content from independent creators. There are of course some exceptions (LonelyGirl15, etc.) where we have seen good, engaging content that has driven a lot of traffic.

Steven Starr responds: Well, it all depends how you define independent creators. Old school independent creators, used to Hollywood economics, should stay home. But successful independent online creators are seeing CPM and [cost-per-click] returns that can exceed $10,000 per month. The promise of an online creator economy is right around the corner, one that supports an entirely new form of creativity quite distinct and separate from traditional TV creation. This is happening in the short-term, with Web video creators not controlled by the linear programming demands of traditional TV. The Web video toolkit is far more interactive; response videos, social networking, mashup technology and the like are changing the parameters of content creation. Web video as a nascent art form, one that promises significant and sustainable revenue as it develops, is close at hand.

Mr. Kanaujia: I agree with the promise of online platform for both content creators (non-linear, timeliness, etc.) and for users (interactivity, more features, etc). But I think business models are still evolving. In the short-term, I think the Web will continue to provide a great vehicle for independent creators to get discovered (zero barriers to entry). And when they do get discovered, many may want to join traditional media -- or not.

Here are two real-life examples: Rocketboom -- Amanda Congdon established herself online. She leveraged her online popularity to get an offer from ABC, which she accepted. Now, she's using that opportunity to marry the digital and traditional worlds by anchoring in addition to doing video blogs on ABC.com. I was recently at Om Malik's Pier Screenings in San Francisco, where one of the creators of LonelyGirl15 spoke. They have thus far not joined a traditional media company amid several such offers that their agency was able to secure for them. They want to maintain total creative control and flexibility with their shows. Also, their storytelling style requires quick turnaround and interactivity -- which does not yet fit the traditional TV platform, with its many other considerations (advance scheduling, advertisers, etc.). Though they've not seen a financial windfall by going alone, they're still sticking to their original plan. These examples provide different paths taken by two successful online independent creators.

Mr. Starr: Using the Web as a discovery platform for old media trolling for talent is 1999 all over again; why take these new media creators and force them into old media formats? If the future of TV on the Web is continuous streaming, everywhere-accessible and ubiquitous, isn't a far more exciting outcome the emergence of an entirely new art form?

In today's Hollywood, over 90% of [Writers Guild of America] and [Directors Guild of America] members are not even close to making a living at their chosen craft. In the high-stakes game of traditional TV, the prospect for an Amanda Congdon or LonelyGirl15 achieving the financial windfall you refer to are incredibly remote, at best. Yet online, where Rocketboom and LonelyGirl15 can take incredible risks with format and genre, can grow their own audience at a fraction of network costs, can enjoy free syndication, hosting, audience-building and ad services at their disposal, an absolute cornucopia of opportunity awaits.

And yes, the business models are evolving, but it's happening quickly and well. At Revver, we're seeing a 4x and 7x jump in creator revenue just by adding pre-roll [ads] as an option to our Revver creators. It may be the wild west, but the opportunities are historic; there has never been a better time to be a creator, not in the history of media.

I've got a question for you, Sab: How does NBC Universal see its role as a supporter of this new art form?

Mr. Kanaujia: I'm not arguing that traditional media should either force new media creators into old media formats or restrict in any way the tremendous opportunities provided by digital platforms for content creation and distribution. I was just highlighting what is happening today as we evolve towards realizing the full potential of the new medium.

NBCU whole-heartedly supports the new art form. In fact, one of the primary goals of NBCU's Digital Media group is to explore how we can proactively embrace new digital platforms. We've created a Digital Studio that is extending NBCU's history of quality programming into the digital age by producing original programming and interactive experiences that engage consumers across a variety of topics and genres.

We're also exploring how we can creatively marry originally produced online content with our on-air shows. I think democratization of content creation and distribution provided by technology innovation on digital platforms and changing user behaviors would in the long run be a win-win for all stakeholders.

Mr. Starr: NBCU has been quite proactive in extending its brand online; the digital studio sounds promising. But I really don't envy what big media's facing. Consumers are their own programmers; control over the media experience has been ceded.

New media is social, all about connection and inclusion, and the challenge to monetize those connections is starting to be met. Andrew Keen's "The Cult of the Amateur" disputes the disruptive history-in-the-making prospect of all this, and blames new media for a "loss in quality." So maybe it started with cats swinging from chandeliers and frat boy video, but it's evolved in less than a year to budding auteurs like Goodnight Burbank6, Happy Slip7, Studio88 and LoadingReadyRun9, all building audiences, all operating at the forefront of new media. No doubt it's early days, but a year or so from now we may see world-class creativity emerge, and Mr. Keen's dismissal seems shortsighted at best.

The fact is, while new media creators keep bursting out of nowhere, old media has yet to figure out how to truly engage this unique audience. Repurposing TV and film content is not a long-term solution. Social media demands a different expertise. We're in a period akin to the transition from silent to talkies, and it's going to leave a lot of traditional creators and content suppliers behind.

Even more disruptive, social media rejects the cult of the velvet-roped celebrity, demanding far more fan-creator interaction than ever before. This drives the attention of a connection-expecting audience into the hands of the independent creator, not the entity that controls their channel, and empowers creators to control the advertiser relationship themselves. Again, a heady time to be making media, to be building an audience.

Mr. Kanaujia says: All these are examples of Web TV done right. In the long-run, I believe Web TV will co-exist with the traditional media. Forecasts claiming that the new media will swallow traditional TV are grossly overblown. Today, almost half of the total media consumption in the U.S. is on TV -- 47% of 68 hours/week/user (Source: Veronis-Suhler 2006). Rest is split between radio, recorded music, print, Internet, mobile, etc. Future trends also point to the dominance of TV (48% of users' media time in 2010).

For advertisers, the lean-back user experience allowing deep engagement with the long-form content on the TV is undoubtedly the best opportunity to develop brand awareness. Having said that, traditional media would still need to adapt to the growing reality of the new media. Over the past 80+ years, traditional media firms have successfully gone thru many transitions in the industry (from radio to broadcast TV to color TV), and have emerged stronger each time. No reason why they can't succeed the current transformation from traditional to what I call "integrated media," that combines digital platforms to traditional ones.

Talking about integrated media, I think ultimately Web TV will make its way into the living room as well (it has already started; e.g., YouTube/Apple TV, AOL's deal with Sony for their IP connected Bravia TVs). But for Web TV to succeed, it has to leverage the Internet not as a platform, but as a medium that is non-linear, social and interactive. Web content creators will not succeed if they develop their content by copying what has historically been done for the TV. They have to leverage the above three fundamental advantages provided by the Internet. Compelling, storytelling skills will always be critical -- no matter what the screen is (Web/mobile/TV). Advertisers will naturally follow if the execution is done right.

Mr. Starr concludes: I agree in almost every regard. Traditional TV absolutely will adjust and survive, just as there's still a market for books a century after movies were introduced, after TV, after the Web. But I think we're not far off from having most of the advertising dollars spent predominantly on the Web -- and around that corner we'll see most of the fortunes made from storytelling come from Web-based media. There will always be exceptions -- J.K. Rowling will make over a billion dollars from an old-fashioned book series -- but my point is that, in the storytelling and visual arts, the future is moving quickly towards Web-based media. It's just too efficient in gathering a motivated mob for the smart money to go elsewhere.

Serials produced in the creative diaspora already engage repeat audiences that, per episode, number in the millions. A new breed of storytellers are inventing new ways to narrate, new formats, new genres. At the same time, a new breed of audiences are finding new ways to interact, to participate, to engage with these storytellers. It's all happening outside of traditional media auspices, and that's what makes this new art form so unpredictable and so thrilling.

This disruption itself is what drove me to start Revver. I'm absolutely convinced online video is where the creative center of the next decade, and possibly the next quarter century, will reside.
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